PRIVACY POLICY

Effective: July 1, 2019 Notice Last Updated: Oct 28, 2024

This Privacy Policy (“Policy”) describes how TokenAssetGroup and its subsidiaries and affiliates (collectively, “TokenAssetGroup,” “we,” “us,” or “our”) collect, use, store, and share your information. This Policy applies to information we collect from or about you: (1) when you access or use our mobile applications (“Applications”), websites (“Websites”), or products and/or services (“Products”); (2) when you communicate with us in any manner, including by email, telephone, and/or in person; and (3) from third-party sources.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Acknowledgement

Please read this Policy carefully. The practices described herein are subject to the laws in the places in which we operate. BY ACCESSING AND/OR USING OUR APPLICATIONS, WEBSITES, AND/OR PRODUCTS, OR BY COMMUNICATING WITH US IN ANY MANNER, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS POLICY.

What Type Of Information Do We Collect About You?

Depending upon how you interact with our Websites, Applications, or Products, how you communicate with us, or our interactions with third parties, we may collect the following categories of information from and about you:

  • Direct identifiers, including but not limited to your unique online identifier, name, alias, social media handle, IP address, username and password, postal and/or e-mail address, account name and/or account number, social security number, driver’s license number, passport number, and/or state identification number.
  • Related identifiers, including but not limited to your date of birth, bank, credit, or debit card number, financial information, insurance policy number, and/or license plate information.
  • Physical characteristics, including protected characteristics under federal and state law, such as age, sex, race, and ethnicity.
  • Commercial information, including records of products or services purchased, obtained, or considered, and other purchasing and consuming histories and tendencies. Biometric information, such as fingerprints.
  • Internet or other electronic network activity information, including browser type and version, browser settings, operating systems and platform, device type, operating information, mobile carrier, and page response time and download errors.
  • Geolocation data, such as your zip code and time zone.
  • Audio, electronic, visual, and thermal information, including telephone recordings, electronic communication records, security camera footage from applicable TokenAssetGroup properties, and temperature reading.
  • Professional or employment-related information, such as your work history, salary history, and education history.

How Do We Collect Your Information?

We collect your information in three ways:

  1. Directly from you when you access or use our Applications, Websites, or Products, or when you communicate with us in any manner.
  2. Automatically when you access or use our Applications, Websites, or Products, or when you communicate with us.
  3. From third parties, including data analytics providers, social media networks, and public sources.

How Do We Use Your Information?

We use the information outlined in What Type of Information Do We Collect About You for a variety of business and commercial purposes, including but not limited to:

  • Providing the Applications, Websites, and Products to you
  • Operating, evaluating, and improving our business
  • Protecting and enforcing your rights and the rights of other users against unlawful activity
  • Complying with laws, regulations, and other legal requirements

How Do We Share Your Information?

We do not sell your personal information. We may, however, disclose or share your information:

  • With your consent
  • In a business transfer, such as a merger or acquisition
  • To non-affiliated third parties, such as internet service providers and advertising networks
  • To subsidiaries and affiliates to facilitate operations
  • For legal process and protection, such as enforcing agreements or preventing fraud

Links To Third-Party Sites

Our Applications and Websites may contain links to third-party websites and services. These websites operate independently and have their own privacy policies.

Third-Party Tracking / Do Not Track

Some browsers support a “Do Not Track” feature. Our Websites do not currently change the way they operate based on these signals.

Social Media Integration

We may collect information from or about you through social media platforms, such as Facebook or Twitter. We encourage you to review their privacy policies.

How Do We Store and Protect Your Information?

We take commercially reasonable steps to ensure your information is protected in alignment with applicable laws and regulations.

How Long Do We Keep Your Personal Information?

We keep your information for as long as necessary based on business needs and legal obligations.

Cookies and Related Technology

We use cookies, beacons, pixel tags, and scripts to support the functionality of our Applications, Websites, and Products. You can manage cookies through your browser settings.

Your Choices

You have rights regarding your information, including:

  • Right of Correction: Request correction or update of your information.
  • Right to Know: If you are a California resident, request categories and specific pieces of personal information collected about you.
  • Right to Delete: If you are a California resident, request deletion of your personal information, subject to legal exceptions.
  • Right to Change Preferences: Adjust your choices for subscriptions and alerts.
  • Right to Unsubscribe from TokenAssetGroup and Advertising Communications: Email us at legal@tokenassetgroup.com to submit an unsubscribe request.
  • Right to Control Advertising and Online Tracking: Adjust browser settings to limit tracking.
  • Right of Non-Discrimination: Exercise your rights free of discrimination.

Children

Our Applications, Websites, and Products are not intended for children under the age of 18.

International Jurisdictions

Our Applications, Websites, and Products are subject to U.S. federal, state, and local law.

Changes To Our Privacy Policy

We may update this Policy from time to time. Your continued use of our services after any updates represents your acknowledgment of the Policy.

Contact Us

Email: legal@tokenassetgroup.com
Phone: (877) 592-4600
TokenAssetGroup

SMS Terms And Conditions

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

SMS For Consent Communication

If you have consented to receive text messages from TokenAssetGroup, you may receive SMS related to:

  • Appointment reminders, meetings, and case follow-ups.

Example Message: Hello, thank you for contacting TokenAssetGroup. How can we help you? Reply STOP to opt-out. Message and data rates may apply.

Message Frequency

Our SMS frequency will range from 100-200 messages daily across all users.

Potential Fees for SMS Messaging

Carriers may charge fees based on their pricing structures.

Opt-In Method

Customers opt-in for SMS messaging from TokenAssetGroup through www.tokenassetgroup.com.

Opt-Out

Customers can opt out by replying STOP at any time. They can opt back in by replying START.